FAQ

Below are the questions you ask yourself before you jump.
Book with one click on our website www.latitude-challenge.fr in the online booking section.
Make your reservation by entering your personal information necessary for billing.
You can pay by credit card (check with your bank that your CB account is very favorable to purchases on a secure site like ours your bank sends you by SMS a unique code at the time of booking).
Or by check by sending your payment within 10 days after your invoice generated on our website. The rules will validate your reservation definitively.
Pay attention to the payment by check and the date of jump possibly chosen, because the regulation must be validated BEFORE the jump. In high season, the risk of a lack of space is important a week before the date.
Un bon cadeau peut être généré et reste à votre disposition une fois votre réservation effectuée et votre espace client créer.
Ce bon cadeau est personnalisable et valable un an à partir de la date d’achat.
Vous l’offrez donc à la personne choisie et elle n’a plus qu’à nous appeler pour réserver minimum 15 jours avant la date de son choix pour effectuer son saut.
Il faudra appeler au 0491090410 et nous fournir le numéro de bon inscrit et la validité du bon afin de retrouver votre dossier.
Do not worry, your customer space is created and you can come back as many times as you need.
You will have created this customer account so note your information ☺
Once the voucher in your possession, you must call the office at 04 91 09 04 10 Marjorie and Christine will be happy to answer you (yes they are rather nice ☺).
You give them the date of validity written on the front (Ex: from June 2017 to June 2018), as well as the number of voucher inscribed on the front.
Actually for bungee jumping it must be more than 50 kg and - 130kg.
Regarding the age is from 15 years that you can make the big jump.
But you must be in the presence of one of your parents on D-Day so that he can sign parental authorization and present his identity card. Or, beforehand, one of the two parents will have to sign on a letter that you will give the D-day a person of age who will be present in his place on the day D + the photocopy of the identity card of one of your two parents.
Attention for the over 55 years a medical certificate will be required and must be submitted MANDATORY the day of the jump. If you do not show it you will not jump. It is not said that you are old since the oldest was 83 years old - there is no age to get laid in the air ☺
Contraindications (PLEASE NOTE DINFO) do not allow everyone to come to bungee jumping.
We are not doctors, so we do not know you in doubt, it is up to you to consult your doctor to validate your practice in bungee jumping.
We are still talking about a sports activity, an extreme sport.
Attention, a medical certificate is mandatory for people over 55 !!!
Yes, it is possible to benefit from a preferential rate. Call us at 0491090410 to get the promo code and the procedure for booking. Attention a student card or certificate of schooling valid, as well as your ID will be requested.
Of course not that it is not forbidden ☺ however it is necessary to be able to answer a condition concerning us: we ask you simply if you have a good use of your arms. Why ? because after the jump we go back through our winch and once at the top you have to help the staff to tilt you (safely) on the other side of the parapet. (put the links of the jump of fred and reassembled with the winch).
To be sure of jumping, it is strongly recommended to book a minimum of 15 days in advance. Once on the bridge, we can refuse your registration if you have not booked, if the day is complete in terms of the number of jumpers.
Latitude Challenge has its own liability insurance. Nothing prevents you from taking a complementary if you feel like it. We remind you that bungee jumping is a physical activity and that you must have 100% of your physical abilities.
It's simple, we send you an SMS on your mobile phone with a reservation number (example: X78) and the time slot where you have to go on the bridge directly (most of the time appointment between 9am and 12pm but these times depending on the number of participants that day.)
EXAMPLE SMS TYPE:
"Latitude Challenge / Bungee Jumping: ATTENTION MESSAGE TO PRESENT IMPERATIVELY THE DAY OF THE JUMP AND TO READ UNTIL THE END.

X18 is the booking number to present on the Sunday bridge. We give you appointment on the bridge between 9h and 12h to define your time of passage. First come, first jumper. Plan your day because there will be waiting.
Provide a small backpack with a filled bottle of water and a good pair of shoes for the very sporty lift. Do not forget to print and fill out your 2017 information note (dated the day of the jump) available on our website www.latitude-challenge.fr in the "practical information" section (with change site similar? You can not fill it on the bridge, no CB on the bridge.
The same day consult the answering machine of 0684772795 for confirmation of our presence if doubt weather.
Any unfulfilled appointment will be permanently lost.
Good jump ☺
Two options are available to you :
- come as early as possible on the bridge according to the appointment time, sent by SMS on the Friday before the jump, to be in the first jumpers and be able to fully enjoy your day in the Gorges du Verdon and its surroundings or if other imperatives.
- Take one of the 4 VIP PASS that is proposed per day of jump. € 30 per person and we guarantee you to jump in the time of your arrival.
4 slots per day are available. 2 in the morning and 2 in the afternoon.
Ex: arrival between 9.30am and 10am with a jump before 11am. If you arrive at 9:45 you jump before 10:45 ...
Two options are available to you :
- come as early as possible on the bridge according to the appointment time, sent by SMS on the Friday before the jump, to be in the first jumpers and be able to fully enjoy your day in the Gorges du Verdon and its surroundings or if other imperatives.
- Take one of the 4 VIP PASS that is proposed per day of jump. € 30 per person and we guarantee you to jump in the time of your arrival.
4 slots per day are available. 2 in the morning and 2 in the afternoon.
Ex: arrival between 9.30am and 10am with a jump before 11am. If you arrive at 9:45 you jump before 10:45 ...
You can shift / cancel your jump if you call us at least 10 days before the originally selected date without charge.
If you want to move it in the week of your jump it will cost you 15 € unless you have taken the insurance.
You will understand that there is a big organization for a jump day.
Ms. weather sometimes does hers.
We try to prevent you as soon as possible if it is certain that the rain is announced for the weekend. We send you an SMS with instructions to reprogram your jump.
But sometimes Ms. weather is even more capricious and on deck a micro climate can be installed while it was not planned on the day (and vice versa for that matter).
We notify you by SMS as soon as possible in the morning, we leave a message on the answering machine 06 84 77 27 95 (number sent by SMS on the Friday before the jump).
Your jump is of course postponed by calling us from Monday at the office at 0491090410. If your jump was purchased from one of our partners you can directly call them to reprogram vote jump because they will know.
A lack of participants that same day or a technical problem that may jeopardize your safety, cause a cancellation of jumps on our part.
You will of course be warned and inform of the possibilities of choosing another date.
Two points of restoration are available near the bridge on the day of your jump (April and November to confirm their opening).
A snack bar 50m from the bridge and a restaurant less than 2 km away heading towards Comps sur Artuby.
Regarding housing and other activities in the area we invite you to refer to the "practical information" section of our website (put the link).
Access to the bridge is only by its own means ie by car (the only way to access it).
Be careful, there is no bus going to the bridge.
Another way to come is possible but less guaranteed: the organization of a carpool type "blabla car" (put the link).
It is not Latitude Challenge that takes care of your transport, and does not organize any carpooling.
Put practical info link
It is strongly advised not to skip an empty stomach; the adrenaline it digs !! and the ascent "devours" ☺
Always have strengths.
Regarding hydration, of course you have to have a bottle of water but also to jump. Wear a small backpack and a bottle filled with water to be able to jump with the day D, we will equip you with.
Even more recommended in big heat period.
We do not provide water on deck.
Whatever happens your jump is valid for one year from the date of purchase. So if you are not at the end of the validity of your jump, you have the possibility to return to a later date, of your choice, on one of the available dates.
On the other hand, if you already know for X reasons that you will not be able to return in case of cancellation, we advise you to take the cancellation insurance which is 10% of the price of your total reservation. This insurance allows you to request the refund of your booking in full.
As written on our terms of sale (put the direct link), if you request the refund of your reservation without having previously taken the cancellation insurance, a fee of 30 € are retained.
The only weather condition, non-negotiable, that prevents us from bungee jumping is the rain.
Not for the jump itself but for the ascent which becomes much too dangerous for you once wet, so slippery. We will not take any chances.
The wind is also to be taken into account but gusts of wind are very rare on the bridge and the team adapts.
Access to the bridge is possible for all, you park on one of the two car parks provided for this purpose on each side of the bridge, then on foot everyone can go on the bridge. Beware of cars you are on a departmental.
On the other hand, we do not advise your relatives to go down in the Gorges to wait for you at the bottom of the bridge.
Indeed, the path is already very sporty and little landscaped (because protected natural site) so downhill we really do not recommend it.
In any case, once our teammate has received you downstairs, he will form a small group of 3-4 jumpers and you will all go together on deck.
A rise of about 30 to 45 minutes depending on your pace.
The ascent is done on foot by a path is already very sporty and little landscaped (because protected natural site). Once our teammate has received you down, he will form a small group of 3-4 jumpers and you will all go back together on the bridge.
The ascent lasts about 30 to 45 minutes depending on your pace.
For security reasons, the bridge does not allow us to perform a tandem jump.
No, we are not equipped to take pictures.
However, two types of videos are available on our website or directly on the bridge:
- the classic video, filmed from the deck by our cameraman with a small interview with the overview of your jump (put a link of a video type)
- the embedded video, which is fixed at your chest and accompanies you throughout your jump (put a link of a video type)
1 video = 25 €
2 videos = 40 €
The classic video is given to you on the day of your jump on a USB key that is provided to you.
The embedded video is sent by email (via wetransfer) no later than the Wednesday after your jump.
Bungee jumping is a sport activity supervised by professionals.
All our equipment meets standards and verified.
Our team members are internally trained and respond to many professional qualities.
Safety remains THE PRIORITY of Latitude Challenge.
Are you sure you really want to know?
I will not lie to you but once on the parapet of the bridge at 182m (+ your height), your throat tightens, your knees wriggle, your brain is more disconnected than ever and there ... we must go!
1-2-3 GOOOOOOO ... You shout everything you have and that's the total feeling.
It's human to be afraid, you're about to live an extraordinary experience that you will not live every day. A unique moment filled with adrenaline.

So what are we waiting for?
It must be understood that there is no "shock" or sudden stop during the bungee jumping. It is a physical law to which the elastic with which you jump meets.
Indeed, you are not attached to a rope but to a flexible elastic that extends and is shortened. It dampens your jump by an oscillation system (bounces) until the elastic returns to its initial state in state 0 (neither stretched nor shrunk, that is to say without rebounds).
In each USB key there are two movies of our activities: one on parachute jumps and the second on bungee jumping.
To play your personal videos it is essential to watch the videos on a computer and not a tablet or TV (otherwise you will not see anything).
It is also necessary on your computer to download the reader VLC (in free download).

Regarding the sending of embedded videos, it will be done via wetransfer. The download must be done on a computer.
Warning the link received by email is valid only 7 days.
We keep the videos 1 month in our archives.
Sometimes computer science surprises us and there can be bugs.
Before calling us on 0491090410, be sure to look at your unwanted emails.
Do not worry, if the video is still not there, we will find a solution to send together by calling us.
We keep the videos 1 month.
To establish, an estimate will be necessary to give us the detail of your manifestation in order to answer the maximum to your request; day, unfolding, special needs ...
Ex: clip boostee / not that guinea pigs ...
We will be able to establish an estimate with the date of your event, the course, the exact place and the space allocated for the event.
Call us with all this information and we will send you a quote as soon as possible.